Revenue Cycle Miamisburg Full-time First Shift

Responsibilities & Requirements

Epic Non-Clinical Trainer position duties include, but are not limited to the following:

Conduct classroom informative and productive training programs for network
Administer tests to measure employee's knowledge of EPIC
Maintain detailed training documentation and manuals related to the Epic healthcare information system
Work to accomplish department goals under the direction of the Epic Training Coordinator
Trainers also provide computer lab supervision of employees when required
Provide individual student assistance where needed
Participate in system testing, evaluation, meetings and end user support

Job Requirements

Preferred Qualifications

Strong customer service orientation
Excellent verbal, written, and interpersonal communication skills; ability to foster collaboration and teamwork
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams, OneNote)
Strong organizational and time-management skills with the ability to manage multiple priorities
Critical thinking skills to support training initiatives and staff education on business operations applications
Ability to work independently, exercise sound judgment, and make decisions with minimal supervision
Strong attention to detail with timely and accurate documentation
Proficiency in Revenue Cycle Epic applications