Patient Registration I position’s major duties include, but are not limited to the following:

Registering patients while demonstrating strong guest relations and exceptional customer service and effective communication.
Reviewing all scheduled outpatient visits prior to service to ensure that all patients have been screened for discounts
Ensuring that payer sources and payment arrangements and options have been discussed
Assist patients with the completion of Financial Assistance Forms, HCAP Application and Medicaid Applications (if applicable)
Review an account for quality and confirmation and can demonstrate the ability to update all aspects of a patient account
Demonstrate knowledge of all compliance or legally required registration forms, consents, literature and documents

Preferred Qualifications

Qualifications:

Previous registration or scheduling experience strongly preferred
Excellent written and oral communication skills
Meets Pre-Screening Protocol and testing for proficiencies in computer skills, phone skills, and customer service knowledge
Demonstrated competency in working in teams and ability to effectively communicate with all levels
Ability to learn site specific patient processing software.
Computer literate and very strong with Microsoft Office Suite.
Ability to function in high paced often stressful environment and/or circumstances while maintaining a respectful, caring and professional manner
Flexible schedule to fit staffing needs.

Education:

High school diploma required
One or more years of medical office or customer service experience required

Overview

Kettering Health is a not-for-profit system of 14 medical centers and more than 120 outpatient facilities serving southwest Ohio. Our mission is to live God’s love by promoting and restoring health. Our commitment to our patients is to help individuals be their best. With that context, safety is our top priority. We provide an integrated system of healthcare experts committed to providing exceptional care.

We can recommend jobs specifically for you!Click here to get started.

New Referral

PATIENT REGISTRATION I - PATIENT ACCESS