MANAGER IT - IS DIGITAL GUEST EXPERIENCE - MIAMISBURG - FT/DAYS

Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it’s by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

In this leadership role, the IT Manager applies the Kettering Health Information Systems Framework and management system to guide and support the development of character and competencies for the benefit of the individual and the team. The IT Manager is the immediate point of contact for escalations and oversees the development of organization structure, processes, policies, and standards. The IT Manager provides on-call support and performs other duties as assigned.

Minimum Education
• Associate degree or equivalent combination of education, certification, and experience
• Bachelor’s Degree in Business Administration, Accounting, Computer Science or in a related field, preferred
Minimum Work Experience
• 7+ years of relevant application systems/management experience
• 3 years of experience supporting and managing the delivery of IT services
Required Licenses
Other
Must have one of the applicable IS Foundational Practice certifications within 1 year of hire:
• Scrum Alliance Certified Agile Leadership (CAL)
• PMI-Agile Certified Practitioner (ACP)
• PMI-Project Management Professional (PMP)
• ITIL Foundations
Required Skills
• Comprehensive understanding of healthcare systems and processes
• Demonstrated experience in budgeting, planning, contracting, and negotiation
• Vendor management experience