OFFICE ASSISTANT II-OUTPATIENT THERAPY

Outpatient Services l Centerville l Full-time l Days

Job Responsibilities

• The Office Assistant provides clerical support to office, answering phones, filing, greeting customers, and preparing documents as assigned.
• Perform reception and transcription duties as needed.
• This individual manages office support functions; prioritizing and coordinating work assignments; reviews work for accuracy.
• Coordinates, organizes, and implements inpatient/outpatient schedules.
• Provides supervisory responsibilities to the medical office including orienting and training new personnel. 

Job Requirements

• High School diploma or equivalent
• Knowledge of medical terminology
• 3 years clerical experience
• Able to type 60 WPM
• Intermediate computer skills

• Excellent Customer Service and Communication Skills
• 2-3 years’ customer service and/or front office experience
• Epic software trained
• Knowledge of insurance verification and authorization
• Proficient in Microsoft Office Suite
• General understanding of medical terminology
• Experience with therapy operations
• The ability to be flexible and able to adapt to change
• Data entry and attention to detail