Support Services MiamisburgFull Time Days

Job Responsibilities:

• Possesses excellent communication and collaboration skills with the ability to interact effectively with teams and customers
• Works within the defined standard processes, systems, and frameworks
• Demonstrates flexibility, adaptability, and prioritization skills
• Demonstrated critical thinking and analytical abilities in resolving issues, designing solutions and performing root cause analysis for network, voice and unified communication workloads.
• Participate in the development of time and cost estimates for proposed projects and be versed in the principles of project management; be able to lead out team response as necessary.
• Work with different carriers and vendors to troubleshoot and maintain networks, applications and/or voice systems in a healthcare environment.
• Assist in the evaluation and implementation of new network designs and platforms.
• Participate in the design and setup of network closets based on senior engineer designs, vendor specifications, and physical security requirements.
• Monitor, troubleshoot, and resolve network and/or voice performance problems. Tune network configurations to reach optimal operating capacities.
• Develop disaster recovery processes and procedures for voice and data networks.
• Ability to execute assignments without significant supervision
• Participate in on-call rotations to provide off-hours support
• Provide guidance and mentoring to fellow engineers.
• Maintain a thorough understanding of networking concepts by identifying self-training opportunities and/or conferences that align with training goals.
• Develop and maintain support documentation to benefit our customers as well as teammates.
• Network segmentation experience (network/campus segmentation) in a Cisco environment

Job Requirements:

Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it’s by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.