Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it’s by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Job Responsibilities

• The Office Assistant provides clerical support to office, answering phones, filing, greeting customers, and preparing documents as assigned.
• Perform reception and transcription duties as needed.
• This individual manages office support functions; prioritizing and coordinating work assignments; reviews work for accuracy.
• Coordinates, organizes, and implements inpatient/outpatient schedules.
• Provides supervisory responsibilities to the medical office including orienting and training new personnel. 

Job Requirements

• High School diploma or equivalent
• Knowledge of medical terminology
• 3 years clerical experience
• Able to type 60 WPM
• Intermediate computer skills

• Excellent Customer Service and Communication Skills
• 2-3 years’ customer service and/or front office experience
• Epic software trained
• Proficient in Microsoft Office Suite
• General understanding of medical terminology
• Experience with therapy operations
• Knowledge of insurance verification and authorization
• The ability to be flexible and able to adapt to change
• Data entry and attention to detail