Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it’s by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Kettering Health Main Campus

• Kettering Health Main Campus, formerly Kettering Medical Center, is the flagship hospital of Kettering Health and has been serving Kettering, Ohio and the Greater Dayton area since 1964.
• The facility includes the Benjamin and Marian Schuster Heart Hospital, maternity service with a level III neonatal intensive care unit (NICU), and level II Emergency Care.
• In 2020, KH Main Campus received an “A” from the Leapfrog Group, a national patient safety watchdog, ranking among the safest hospitals in the United States.
• Received 4 Star Baby-Friendly Hospital status by the Ohio Hospital Association.
• Awarded as one of the 50 Top Cardiovascular Hospitals by IBM Watson Health in 2020.
• Kettering received the Outstanding Patient Experience Award by Healthgrades (2017-2019).
• Accredited by the American College of Emergency Physicians as a Level 3 Geriatric Emergency Department.
• 465-bed hospital (includes newborn beds)

The Office Assistant III provides clerical support to the office, answering phones, filing, greeting customers, and preparing documents as assigned. Perform reception and transcription duties as needed. This individual manages office support functions: prioritizing and coordinating work assignments; reviews work for accuracy. Coordinates, organizes, and implements inpatient/outpatient schedules. Provides some supervisory responsibilities to the medical office including orienting and training new personnel.

Job Requirements

Minimum Education

• High School Diploma/GED

Minimum Work Experience

• Minimum of 3 years medical office experience with a variety of duties and strong secretarial experience.

Required Skills

• Working knowledge of medical terminology required. Must have strong interpersonal skills and be able to relate to a wide variety of people. Must be well-organized, a self-starter, independent and able to work under stressful conditions. Able to set priorities and handle multiple tasks as assigned and work independently. Must present a neat and professional appearance.

Essential Functions

• • Practices proper telephone etiquette, answers phones, schedules patients. • Oversees daily patient charges for accuracy and helps maintain patient database. • Demonstrates up-to-date job knowledge. • Does patient appointment and study scheduling • Process transcription quickly and correctly • Takes care of mail, med requests, and correspondence as needed • Does physician correspondence as requested • Proficient in current computer office applications • Completes work assignments in a timely manner