Revenue Cycle Miamisburg Full-time First Shift

Responsibilities & Requirements

Epic Non-Clinical Trainer position duties include, but are not limited to the following:

• Conduct classroom informative and productive training programs for network
• Administer tests to measure employee's knowledge of EPIC
• Maintain detailed training documentation and manuals related to the Epic healthcare information system
• Work to accomplish department goals under the direction of the Epic Training Coordinator
• Trainers also provide computer lab supervision of employees when required
• Provide individual student assistance where needed
• Participate in system testing, evaluation, meetings and end user support

Job Requirements

• Associate’s degree in relevant field
• Proficiency with personal computers, printers and associated hardware
• Strong interpersonal and communication skills
• A minimum of 1 year healthcare or teaching experience

Preferred Qualifications

• Strong customer service orientation
• Excellent verbal, written, and interpersonal communication skills; ability to foster collaboration and teamwork
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams, OneNote)
• Strong organizational and time-management skills with the ability to manage multiple priorities
• Critical thinking skills to support training initiatives and staff education on business operations applications
• Ability to work independently, exercise sound judgment, and make decisions with minimal supervision
• Strong attention to detail with timely and accurate documentation
• Proficiency in Revenue Cycle Epic applications